Cancellation Policy

Last updated: April 29, 2026

Free Trial Cancellation

The free trial does not require payment information. If you do not upgrade, the trial can simply expire. No paid subscription begins unless you choose a paid plan.

Paid Subscription Cancellation

Once Stripe billing is enabled, paid users will be able to manage or cancel subscriptions through the billing portal inside SG Bookings.

Effect of Cancellation

Cancellation stops future billing. Access may continue until the end of the paid billing period unless the account is disabled for abuse, policy violations, security issues, or nonpayment.

Data Before Cancellation

Businesses should export important client and booking data before cancelling or before access is disabled.

Failed Payments

If payment fails or an account becomes past due, access may be limited or disabled until billing is resolved.

Need Help?

If you need help cancelling or understanding your billing status, submit a support request through the Contact Support page.